Shipping policy
Shipping Costs
- Economy Shipping: $6.99 (5 - 8 Business Days)
- Standard Shipping: $9.99 (3 - 4 Business Days)
- Free Shipping: Over $75
Orders and Payment
- Product Availability: All products are made to order. While we strive to ensure the accuracy of our inventory, certain products may become unavailable. We will notify you if any item in your order is unavailable and offer alternative options.
- Order Changes or Cancellations: Once an order is submitted, we cannot guarantee changes or cancellations due to our production process.
Shipping and Delivery
- Processing Time: Orders are typically processed within 2-8 business days. Processing time may vary based on factors like season, product availability, and order size. All items are printed when ordered.
- Shipping Time: Standard shipping generally takes 5-8 business days after production. Delays may occur due to carrier schedules, weather, or other unforeseen events.
Returns and Exchanges
All products are made to order, so we offer in store credit if you would like to exchange or return your product within 30 days. Product must be in original, unworn condition. We'll provide a pre-paid shipping label for your return.
If you are unsure about sizing, please consult our Size Guide and consider ordering one size up. If there are issues with your order upon arrival, please contact us within 30 days for assistance.
All shipping addresses
The following shipping address requirements are applicable to all destinations:
- The shipping address must be exclusively in Latin characters.
- It is the customer’s responsibility to provide an accurate shipping address.
Delivery to a PO box
- Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer’s own risk.
- PO boxes come in various sizes, so it’s the customer’s responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.
- PO box addresses are not supported by Express Delivery for both orders imported from sales channels and manual orders. If a customer submits an order with Express Delivery and enters a PO box address, it will be imported as a standard order in Printify.
- The correct address formatting guidelines should be followed when a shipment is directed to a PO box:
- First name: John (matching the name on the box)
- Last name: Smith (matching the name on the box)
- Address 1: PO Box 1776
- Zip code: 28034
- City: Dallas
- Country: United States